Perception is Reality
- October 2nd, 2010
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There is an expression in the Navy, probably throughout the military… “Perception is reality.” We use this as a tool for training junior Sailors. We explain to them that if you are a hard worker, but you look like shit and you don’t know how to present yourself to people, then the perception will be you are a dirt-bag, even though you are a hard worker. I am sure the same can be said for corporate America as well, but in the Navy this mantra has lead to some serious issues. The Navy has a real, albeit seemingly unrecognized, problem. We like to formalize things. We like to create new instructions and regulations that are supposed to guide our every action, and in doing so, we frequently fuck things up.
Let’s take the mentorship program as an example. I had a mentor as I was coming up through the ranks. He was a Master Chief Hull Technician, he was tough as nails and surly. He took me under his wing and guided me, and he put a boot up my ass with a good swift kick when I needed it. His mentorship was not guided by an instruction or regulation. He didn’t make reports about it. It wasn’t a collateral duty, it was something he did because he was a Master Chief and saw a good Sailor that needed guidance. The guidance must have worked, because I made Chief in about half the time it takes most people (I am not bragging, merely stating fact).
Skip forward to today. Now we have a mandatory, formal mentorship program in place. Every Sailor is supposed to have a mentor, and every mentor is supposed to track the progress of their proteges. That doesn’t sound bad right? Except for one thing… Perception is reality… I might take one Sailor under my wing, and guide him and make him a superstar, but if I don’t document it, track it and report it, then I will be told I am not fulfilling my duty. However, another guy might be a half-assed mentor to five Sailors, but as long as he generates a nice paper trail he’s a superstar!
There in lies the problem. In the modern Navy, it doesn’t matter how well you do your job, it only matters how well you document your job, and how many people see you do a great job. You might be mediocre, but if you can make a nice excel spreadsheet to track your “metrics” and other fancy buzzwords, then use all of that to make a kick-ass Powerpoint presentation, then you will go far, without ever having actually done anything productive.



“The secretary took the Navy to the woodshed, telling them that the future will look far different than the past, and that means more UAVs,” said John Pike, a defense analyst at 

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